Last Updated: December, 2025
At Oscar Tours & Travels, we aim to provide a smooth and reliable travel experience. However, we understand that plans may change. This Refund & Cancellation Policy explains how cancellations, rescheduling, and refunds work for our tours and services.
By booking a tour with us, you agree to the terms mentioned below.
REFUND & CANCELLATION POLICY
| S.NO | Cancellation Policy | Applicable Charges | Reschedule |
| 1) | 48 hrs or more than 48 hrs | 25% | yes |
| 2) | 24 hrs before | 50% | No |
| 3) | Less than 24 hrs No refund Cancellation – Will be made | 100% | No |
| 4) | No refund in case of no show |
Note: No refund will be processed on Paytm/ Cash Deposit in Company’s Account.
1️⃣ Cancellation by Traveler
If you wish to cancel your booking, the following charges apply:
| Time Before Departure | Cancellation Charges | Reschedule Option |
|---|---|---|
| 48 hours or more | 25% deduction | Yes |
| 24 hours before | 50% deduction | No |
| Less than 24 hours | 100% deduction | No |
| No Show | No Refund | No |
Important Notes
- No refund will be applicable once the tour begins.
- No partial refunds for unused services or early return.
- Rescheduling is subject to availability and operational feasibility.
2️⃣ Refund Processing Timeline
- Eligible refunds will be processed within 7–10 working days.
- Refund mode depends on the original payment method.
- Transaction fees, convenience charges, or payment gateway charges are non-refundable.
3️⃣ No Refund Situations
Refunds will not be applicable in case of:
- Late arrival or missed boarding
- Incorrect personal details shared by guest
- Failure to produce valid ID (where required)
- Guest not following instructions or misconduct
- Paytm or Cash deposit bookings (non-refundable as per company policy)
4️⃣ Cancellation by Company
Oscar Tours & Travels reserves the right to cancel or reschedule a tour due to:
- Natural calamity
- Weather conditions
- Government restrictions
- Political unrest
- Operational or safety concerns
In such cases:
- We will offer an alternate date or
- Provide applicable refund (if eligible)
Our priority will always be traveler safety and responsible operation.
5️⃣ Rescheduling Policy
- Rescheduling is allowed only once (if applicable).
- Requests must be made at least 48 hours before travel.
- Approval is subject to availability.
6️⃣ Third-Party Bookings
In case of hotel bookings, monument tickets, guides, or services booked through third-party partners, their individual cancellation policies will apply in addition to ours.
7️⃣ Travel Insurance
We recommend guests opt for personal travel insurance wherever required.
8️⃣ Support & Assistance
For refund or cancellation assistance, please contact:
Oscar Tours & Travels
📞 Phone: +91 97110022678
+91 8448683279
📧 Email: info@oscartoursandtravels.com
🌐 Website: www.oscartoursandtravels.com
Our team will be happy to help.